Frequently Asked Questions (FAQ)
- Ordering
How do I place an order?- What are my payment options?
- How do I redeem a Gloucestershire Real Nappy Voucher?
- How do I cancel my order?
- Security and Privacy
- Is your site secure, and is it safe to pay online?
- What is your privacy policy?
- What are my details used for?
Can I have my order sent as soon as each item becomes available?
Our standard delivery costs cover one delivery when your complete order is ready. For example, if you order one item marked as "Usually dispatched within 24 hours" and another marked "Usually dispatched within 2 to 3 weeks", we will dispatch both to you when both items become available.
Occasionally, we may choose to deliver orders as the items become available, even where you have not selected this option. In these circumstances you will be charged only for one delivery.
If you prefer us to post ordered items as they become available then please contact us.
