Frequently Asked Questions (FAQ)
Security and Privacy
Is your site secure, and is it safe to pay online?
What is your privacy policy?
What are my details used for?
Dispatch and Delivery
What are the delivery rates?
Can I have my order sent as soon as each item becomes available?
What do I do if I have a problem with a delivery?
If your order hasn't arrived, you've received the wrong items or you've got other problems with your delivery, please send an email to customerservice@friendlybaby.co.uk with your transaction id and a brief description of the problem.
- Returns and Refunds
What is your returns policy?
How do I return a damaged, defective or incorrect Item?
What is your refunds policy?
How are refunds calculated?





