Frequently Asked Questions (FAQ)
- Ordering
How do I place an order?- What are my payment options?
- How do I redeem a Gloucestershire Real Nappy Voucher?
- How do I cancel my order?
- Security and Privacy
- Is your site secure, and is it safe to pay online?
- What is your privacy policy?
- What are my details used for?
- Dispatch and Delivery
- What are the delivery rates?
- Can I have my order sent as soon as each item becomes available?
- What do I do if I have a problem with a delivery?
When will I know if the item I order is not available?
Availability information for each item is listed on each item's detail page. Beyond what we say on that page, we cannot be more specific about availability. As we process your order, we will inform you by email of estimated dispatch times, and of any delays in supply.
