- Cloth Nappies
- Wraps
- Boosters & Liners
- Nappy Kits
- Nappy Accessories
- Potty Training
- Skin Care
- Swimming
- Bathtime
- Bedtime
- Feeding
- Out & About
- Organic Clothes
- Natural Toys
- Gifts
- Special Offers
- Featured Skin Care Products
- Jackson Reece Herbal Natural Baby Wipes
- Magic Fairy Magic Out and About Natural Tea Tree Cleansing Spray
- Magic Fairy Fairy Locks Gentle Camomile Baby Shampoo
- Kallisto Organic Soft Toys
- Organic Mouse
- Organic Teddy Bear
- Organic Bunny Rabbit
Frequently Asked Questions (FAQ)
- Ordering
How do I place an order?- What are my payment options?
- How do I redeem a Real Nappies for London (RNfL) Voucher?
- How do I redeem a Bristol, Gloucestershire or South Gloucestershire Real Nappy Voucher?
- How do I cancel my order?
Is your site secure, and is it safe to pay online?
Yes. We use a high level of encryption. Information is protected by SSL with an encryption key length of 128/256 bits. Our encryption is handled by an Extended Validation Certificate which in modern browsers typically shows a green address bar and displays our identity (Friendly Baby Ltd). This makes it easier to ensure you are not using a Phishing site.
To help safeguard you against identity theft, every payment is followed by an email confirming your transaction.
To help to prevent you from being caught out by phishing scams we will never send you emails asking for your debit or credit card details.
- Dispatch and Delivery
- What are the delivery rates?
- Can I have my order sent as soon as each item becomes available?
- What do I do if I have a problem with a delivery?
- When will I know if the item I order is not available?
- What happens if my order was undeliverable?
- Returns and Refunds
- What is your returns policy?
- How do I return a damaged, defective or incorrect Item?
- What is your refunds policy?
- How are refunds calculated?
